Consumers are Seeing, Searching, and Shopping Brands on Social Media More Than Ever

IZEA Worldwide, Inc., the leading influencer marketing company empowering the Creator Economy, released the fourth annual “Trust in Influencer Marketing” report. Based on U.S. consumer sentiment, the report reveals critical shifts in how people trust, discover, and engage with brands through influencer marketing.

The report shows that 77% of respondents prefer content created by social media influencers over scripted advertising from marketing professionals, and 85% of social media users trust sponsored posts from influencers more than celebrities. Additionally, since 2022, TikTok and Instagram have grown tremendously as the go-to source for product research, while fewer people turn to friends and family for recommendations.

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“Today’s audiences live on social platforms, engaging with content that resonates far more than traditional ads,” said Patrick Venetucci, CEO of IZEA. “Our research supports the need for marketers to shift their spend from traditional to creator-generated content. Influencers connect with consumers through authenticity and creativity, building trust that legacy media just can’t match.”

Key Findings

The “Trust in Influencer Marketing” report reveals several insights that highlight the rising influence of social media creators:

• Trust Over Traditional Advertising: 77% of social media users prefer influencer content over traditional ads, and 85% trust influencers over celebrities.
• Platform Shifts in Product Research: Instagram and TikTok have rapidly become top sources for product research, with their usage for this purpose more than doubling since 2022.
• Social Shopping as a Core Consumer Activity: 86% of respondents report searching for product information on social media, and 77% have made purchases directly through these platforms.
• Shifting Engagement Patterns by Platform: Facebook and YouTube continue to lead in overall usage, with strong representation among diverse age groups. TikTok, in particular, has seen significant growth among the 45-60 age group, marking a pivotal shift in how brands reach audiences across all demographics.

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