Pareteum Corporation, a global cloud communications platform company, announced that it has been selected by Liberty Global, a multinational telecommunications company, to build a pan-European Voicemail platform.
Leveraging the Pareteum Experience Cloud Voicemail solution, Liberty Global’s new platform will be available to its entire European customer base.
Marketing Technology News: Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud Contact Center Innovations
Liberty Global is one of the world’s leading converged video, broadband, and communication companies, with headquarters in London, Amsterdam, and Denver. They have operations in several European countries under the consumer brands Virgin Media, Telenet, and UPC.
The Pareteum Experience Cloud Voicemail solution is a multi-tenant, API-driven voicemail offering that supports over 100 features, settings, and options, enabling rich customer experiences.
The partnership provides Liberty Global with one pan-European, geo-redundant voicemail platform capable of serving millions of customers across Europe and supporting the continent’s many languages and time zones. Additionally, the Pareteum Experience Cloud Voicemail solution has been integrated with IMS, enabling both fixed and mobile customers to use the same voicemail environment.
Marketing Technology News: Outreach Closes $50 Million Round Hires Melissa Fisher as CFO
The solution is based on the Pareteum Experience Cloud architecture. This means that other Pareteum offerings, such as Interactive Voice Response (IVR) and Missed Call Alert, can be easily deployed to further expand Liberty Global’s new platform in the future.
“The flexibility, scalability, and cost effectiveness of our Voicemail solution offers many advantages to telecom operators around the world,” said Bart Weijermars, Pareteum’s interim CEO. “I see the delivery of our Voicemail solution as the next step in our long-standing relationship with Liberty Global.”
Marketing Technology News: Ingenico North America Reenforces Commitment to Customer Delivery
