Matador AI, an SMS-first customer experience platform purpose-built for auto dealerships, is proud to announce its latest release: Matador Extension.
Matador Extension, which is available for Chrome, Safari, and Firefox, makes every textable number on the web reachable at the click of a button.
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“It’s the next step in achieving our vision of a future where auto sales and marketing personnel have the technology they need to serve their customers as best they can.”
For dealer sales and marketing teams, this is a transformative technology. No longer do they need to navigate across platforms to text customers or add new contacts to their databases. With Matador Extension running in the background, all they need to do is click the purple Matador logo and the individual is reachable by text — whether they are browsing LinkedIn or working from a CRM.
“With this Extension, we are starting a period where we plan to deploy a lot of new features and add-ons to the existing platform”, says Matador co-founder Nick Cossette. “It’s the next step in achieving our vision of a future where auto sales and marketing personnel have the technology they need to serve their customers as best they can.”
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With Matador Extension, dealers can make the following improvements:
- Save time texting. The extension is synced to your Matador account and your CRM, so there’s no need to navigate across platforms or devices.
- Chat instantly. Simply click the Matador logo and send a message directly from your browser.
- Review chat histories and edit customer profiles. Get the full SMS history for each contact so your next message is always highly relevant. Access full name and email info when you add new contacts.
- Access Matador from your CRM. Do everything that you can do in Matador – without leaving your CRM. Matador integrates with Dealer Socket, Vin Solutions, Elead, and more.
Matador Extension is available on both the Chrome Web Store and Firefox Add-ons
