Recent Successes Combine with New Technology Investment to Boost Innovation
Infor, a leading provider of business applications specialized by industry and built for the cloud, announced at ShopTalk Europe in Copenhagen, significant momentum for its European retail business. Infor’s retail applications for human capital management, converged commerce, merchandizing, demand management, enterprise asset management, supply chain management, deep analytics and risk and compliance, have contributed to 15 new or expanded relationships in 2017 throughout Europe.
Infor Retail is a suite of applications designed to support core operations, management teams, on-the-go district managers, and employees in a revolutionary new way that takes advantage of the latest consumer and business technologies: mobile, social, and cloud.
New European wins include Chausport (part of JD Sports Fashion Plc), New Look, MVideo and Direct Wines. Direct Wines, the world’s largest direct-to-home wine merchants, has implemented Infor Retail Demand Management to help it to better understand customer segments and drive more accurate forecasts and higher sales and margins.
“We have been using Infor Retail Demand Management for a while and upgraded to the latest release. We can see additional benefits coming from our partnership with Infor Retail as we look to bring our businesses onto a single platform for campaign, offer and assortment planning. The three-year commitment we’ve just made will enable us to continue to grow as a business and exploit the platform to its full potential,” said David Ives, Group CIO of Direct Wines.
Also in Europe, Chausport has chosen Infor CloudSuite Fashion to integrate the functions of the distributor’s information system: from purchases to inventory management and logistics to the management of its stores’ supplies. The solution will also cover the delivery of products bought by the customers through Ecommerce.
Dominique Dambre, Project Sponsor at Chausport, said, “We aim to move from being a multi-channel player to an omni-channel distributor, which requires us to opt for a single management platform with a centralized database. Among the solutions we evaluated, Infor was able to demonstrate to us that the Infor CloudSuite Fashion solution is able to cover all the essential functions from back and front office, and to integrate them while taking into account our company’s specialities.”
With Infor, retailers are able to exploit the opportunities of huge recent investment in retail technology. This means customers can quickly scale operations through science and predictive tools that help get ahead of consumer demands, and allow users to stay agile and fight digital disruption.
“We have made consistent and aggressive investments in retail and it is clearly reaping rewards. From the acquisitions of the likes of Starmount and Predictix to partnerships with Whole Foods and DSW, we have turned our industry focus full force onto retail. The net result has been disruptive and immediate across Europe. But we are not resting on these laurels. We are now already turning our attention to demand management and addressing the inventory issues that plague the industry, combining machine learning and artificial intelligence with a wider network perspective that will separate Infor and deliver truly next generation capabilities to today’s progressive retailer,” said Jason Berry, European vice-president, Infor Retail.
