GivexPOS will leverage Chatter to print QR codes on receipts for customers to scan and provide real-time feedback
Givex Corp. announced the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the restaurant and retail industries.
Chatter’s conversational platform engages with customers in real time, providing Givex merchants with a powerful tool to measure customer satisfaction.
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“We are excited to partner with Chatter, whose innovative technology aligns with our mission to help businesses engage with their customers,” said Mo Chaar, Chief Commercial Officer of Givex. “Through this integration, our merchants will have access to valuable, actionable insights to quickly and effectively improve their operations and customer service.”
Chatter also offers merchants the ability to gather employee feedback, an important tool in a challenging labor market. By integrating with Chatter, Givex merchants can stay ahead of the competition by gaining a deeper understanding of their customers’ needs.
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“At Chatter, we are dedicated to providing our clients with the tools they need to optimize their customer experience,” said William Folsom, Director Customer Success Operations at Chatter by Stingray. “Our partnership with Givex will allow us to reach a wider audience and provide actionable insights to help businesses thrive.”
With twelve regional offices and a global footprint of more than 118,000 active merchant locations, Givex offers gift cards, point-of-sale system GivexPOS, loyalty programs,
