Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI and ML announcements from SupportLogic (Customer Support), Contentstack (Content), unitQ (Customer Service), 366 Degrees (Marketing Automation), and Onica (Customer Experience).
SupportLogic Raises $12 Million to Accelerate Its Intelligent Support Platform
SupportLogic, the world’s first intelligent support platform for customer support/success teams, announced that it has raised $12 million of seed and Series A funding, led by Sorenson Ventures. This latest series A round will help the company drive it’s a market expansion and fuel customer acquisition efforts.
Contentstack Launches New Partner Program to Enable Ecosystem of Change Agents for Digital Transformation
Contentstack, the leading Content Experience Platform (CXP), announced the launch of the Catalysts partner program as a major boost to its ecosystem of industry-leading technology and service providers to accelerate digital experience innovation. Catalysts advance the use of a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, bringing award-winning technology, best practices, and a proven methodology for delivering exceptional digital omnichannel engagement.
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