The New Customer Experience Includes A Professional Photo Shoot For New Customers To Power Authentic, Data-Driven Customer Service And Outreach
Main Street Hub, the marketing platform for over 10,000 small businesses across the United States, announced the launch of a suite of new branding and content products for small businesses. This new customer experience includes a professional photo shoot for new customers to power authentic, data-driven customer service and outreach.
The photo shoots, powered by Main Street Hub’s nationwide network of experienced, freelance photographers, enable small businesses to elevate their online presence and win new customers with compelling photographs that tell their story. The new products also include one-of-a-kind branding tools that enable every small business’ online messages to be extensions of what makes their business unique. These tools combine a business’ brand colors, fonts, and photos with their voice to create authentic content for thousands of small businesses. In the background, data on design and performance enable machine learning to continuously improve customer results.
The company’s small business customers can also continue to oversee their marketing closely with personalized tools, dashboards, and reporting — taking advantage of Main Street Hub’s pioneering “Do-It-For-You” customer experience.
“Every small business has a unique story, and we’re privileged to be able to tell those stories every day. Through a radically customer-centric approach, we’re delivering a customer experience that’s unlike anything that’s ever been done for local businesses,” Andrew Allison, Co-CEO said.
“No other technology company possesses this depth of understanding of each of their small business customers. We are still at the beginning of our work to create thriving local economies, and we’re excited to raise the bar in terms of what technology, creativity, and data can do for small businesses across the country,” Matt Stuart, Co-CEO said.
