The update offers new capabilities to Salesforce retailers including unified store fulfillment spanning retailer-owned drivers, external delivery carriers, real-time tracking and returns
Bringg, a market leading delivery management platform provider, announced an update to their Bringg on Salesforce offering on the Salesforce AppExchange. The updated offering will provide retailers with new ways to manage eCommerce delivery and returns on Salesforce by leveraging their own drivers, third party carriers, and various customer pick-up options. With the ability to expand fulfillment operations from the warehouse to the store, retailers are enabled to execute cost-effective store fulfillment that supports exceptional customer and store staff experiences.
Retailers are empowered to deliver consistent omnichannel shopping and delivery experiences, with full visibility and control across the customer checkout experience, shipping and fulfillment, real-time tracking, and returns.
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Bringg: Multi-Carrier Shipping, Same Day Delivery & Returns
This updated version of Bringg on Salesforce enables retailers to cost-effectively combine Order Management Systems (OMS) and fulfillment from the store, helping retailers to seamlessly scale operations by driving up revenue and reducing fulfillment costs. Retailers can easily create a unified commerce experience that places the customer in the center, increasing omnichannel revenues while driving greater efficiencies to reduce operational costs.
New capabilities of this fully integrated and orchestrated enterprise solution include:
- Unified store fulfillment: store associates can easily manage any type of fulfillment with a one-click, pack and deliver experience via the Salesforce store app.
- Optimized deliveries with the retailer’s own drivers: retailers can smartly optimize routes for their own drivers and track deliveries, while improving the customer experience via real-time communication with the drivers.
- A diversified returns experience that empowers retailers to offer consumers more returns options enabling greater convenience.
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