IPFone announces partnership with global provider of voice automation applications Inference Solutions
IPFone announces partnership with Inference Solutions, a global provider of Interactive Voice Response (IVR) technologies for sales and service organizations. This AI-powered platform enables businesses to automate virtual conversations with their customers and potential prospects without the need of a live agent.
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AI-powered virtual agents serve as a cost-effective way to engage customers 24-hours a day while promoting optimal customer engagement. In addition, Virtual Agents can assist customers troubleshoot any issues while maintaining a personable approach while addressing the issue. ”This form of technology has become vital as businesses now shift their focus to a remote-only ecosystem while maintaining high standards in customer service,” says Damian Chmielewski, CEO of IPFone.
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Organizations of all types, from retail to healthcare, from small businesses to enterprises and government organizations rely on Virtual Agents & Enhanced IVRs to streamline inbound and outbound customer communications, and IPFone is proud to become a provider of such services in order to assist business owners create the best customer experience for their end-users.
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