Aims to breakdown communication barriers caused by social distancing
Mobile Doorman, the multifamily industry’s leading mobile engagement platform empowering owners and property managers to enhance operational efficiency and deliver a digitally connected resident experience, announced a set of new product capabilities, including Online Events, powered by Zoom, and mobile-optimized staff messaging, to aid in the industry’s response to the COVID-19 crisis and ongoing social distancing guidelines.
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Available now through May 31, users of the Mobile Doorman platform can access in-app Online Events powered by Zoom on a first come, first served basis at no additional cost. With the new feature, property staff will be able to host in-app voice, video and screen sharing events with residents, allowing them to provide remote maintenance assistance, virtual happy hours and more when direct contact isn’t available.
“Amidst social distancing, effective community building is emerging as a key pain point for our customers. With traditional ways of building a community in-person no longer available, property managers across the nation are looking for novel and innovative solutions” said Nitin Vig, Chief Executive Officer of Mobile Doorman. “Online Events, powered by Zoom, is our next-generation solution to our customers’ pain points.”
Today’s announcement also includes enhancements for staff users who can now use their mobile phones to manage resident and community-wide messaging with an all-new mobile-friendly interface. This will ensure that property managers who may not have access to their desktop computers can still communicate with their residents in a mobile-friendly way.
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“Many communities are facing the reality of managing an entire community while remote. Today’s enhancements are geared towards solving a very real problem: ‘How can I communicate with, and help, my residents when face-to-face interaction isn’t an option?'” added Mobile Doorman Director of Engineering, Matt Lins.
Since its announcement on March 23, Mobile Doorman Essential has launched with more than 200,000 residents across North America, at no-cost to their property management or ownership. Due to overwhelming demand, Mobile Doorman is also pleased to extend enrollment in its cost-free resident app through April 15.
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