Expanding on their partnership, the new solution enables healthcare companies to add a dedicated insurance verification chatbot to their website with just a snippet of code
Botco.ai, the leading HIPAA-compliant conversational marketing platform, and VerifyTreatment, a cloud-based platform that provides instant insurance verification for the behavioral health industry, announced today the release of an out-of-the-box chatbot solution that enables healthcare providers to quickly and easily add a chatbot to their website in order to share benefit status, health coverage and eligibility with any prospect. An expansion of the two companies’ earlier partnership, the latest offering can be implemented by simply pasting a small snippet of code to the healthcare provider’s website.
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Already, Botco.ai and VerifyTreatment had partnered to provide healthcare providers with a full-service chatbot solution that could verify insurance benefits through VerifyTreatment while also answering almost any question a prospect might have, whether related to insurance, services, treatments, and more. Now, Botco.ai has released a simplified version of Botco.ai’s conversational marketing platform for healthcare providers seeking to verify insurance for those prospects who wish to know if treatment is covered by their insurance provider. Because insurance coverage is a crucial factor in whether a patient signs up for services—especially for addiction, rehab, recovery and related centers—adding this service can increase website conversions and reduce drop-off significantly.
“Fast, simple insurance verification removes a huge blocker for prospective patients who are considering healthcare services, especially for addiction and recovery centers, where treatment often isn’t covered by insurance,” said Jacob Molina, Product Manager at Botco.ai. “Online chatbots provide the fastest and easiest way for patients to get immediate answers to their insurance questions, but many treatment centers don’t have the time or resources to put a chatbot on their website. Our latest offering in partnership with Verify Treatment makes it so simple to implement a chatbot solution that it literally takes a basic web developer about two minutes. All they have to do is add a couple lines of code to their site, and they’re done!”
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Botco.ai’s conversational marketing platform enables healthcare providers to provide fast and accurate answers to their prospects’ questions via an easy, conversational experience that complies with all HIPAA policies. The company currently works with healthcare providers including STChealth, American Family Care, RexPay and others to engage prospects, increase sales conversions, and drive incremental revenue.
“Healthcare centers can’t afford to wait on insurance verification when a prospect is in the middle of evaluating their options—they need to be able to verify insurance immediately so they can help every interested prospect right away. We worked with Botco.ai to make insurance verification easy and accessible for any healthcare provider, no matter how small or how few resources they have. Now, healthcare providers can answer the all-important insurance question directly on their website, right away, with no fuss,” said Jon Wagner, CEO of VerifyTreatment.
Botco.ai and VerifyTreatment will co-host a webinar on “Double Your Patient Intake: a Chatbot with Real-time Insurance Verification” on December 14th at 10.30 am PDT.
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