The Gartner Peer Insights Customers’ Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have Experience with the Service
Semarchy, a software leader enabling organizations to transform data into insights, has been named a Customer’s Choice in the 2022 Gartner Peer Insights ‘Voice of the Customers’: Master Data Management Solutions report. Gartner defines master data management (MDM) as a technology-enabled business discipline in which business and IT organizations work together to ensure the uniformity, accuracy, stewardship, semantic consistency and accountability of the enterprise’s official, shared master data assets.
In addition to this recent award, Semarchy is the only Gartner Magic Quadrant Leader for Master Data Management to achieve 100% customer recommendations in the past 12 months.
“Being recognized as a 2022 Customers’ Choice for MDM solutions is for us a reflection of our commitment to delivering a world-class product with an outstanding customer experience to support it,” said TH Herbert, CEO of Semarchy. “We will continue to innovate to meet the needs of our customers and are grateful for the feedback they share with us on Gartner Peer Insights.”
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“Being recognized as a 2022 Customers’ Choice for MDM solutions is for us a reflection of our commitment to delivering a world-class product with an outstanding customer experience to support it.”
The Gartner Peer Insights MDM solutions report covers enterprise software products that support the global identification, linking, and synchronization of master data across heterogeneous data sources through semantic reconciliation of master data; create and manage a central, persisted system of record or index of record for master data; support the four MDM hub implementation styles, as defined by Gartner; enable the generation and delivery of a trusted version of one or more subject areas to all stakeholders, in support of various business initiatives; support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective action techniques; are agnostic to the business application landscape in which they reside; and can be implemented by end-user organizations without having to make use of required professionals.
Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews are organized by products in markets that are defined by Gartner Research in Magic Quadrant and Market Guide documents. The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, complements expert-generated research such as Magic Quadrants and Market Guides.
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To be included in the “Voice of the Customer” report for a Gartner Peer Insights market, a vendor must have a product that aligns to that market as determined by Gartner Peer Insights and have 20 or more eligible reviews during the specified 18-month submission period. A dedicated Gartner Peer Insights market alignment team uses a set of criteria for evaluating whether a technology provider’s products and/or services align with the Gartner Peer Insights market definitions.
“Organizations seeking to capitalize on their data have struggled with cumbersome tools with lengthy deployments and inflexible architectures,” said Brett Hansen, CMO of Semarchy. “Semarchy offers the alternative, leveraging automation and an agile approach to rapidly deliver value. Earning ‘Customer Choice’ is a testament to our approach and our organization’s commitment to customer success.”
