Edify Labs (edify.cx), the customer experience software company that makes business communications feel more like personal ones, announced it will be exhibiting at Booth 200 at CCW 2021 in Las Vegas from December 14 through December 16, 2021.

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In addition, Edify Chief Marketing Officer Candace Sheitelman and Raluca Monet, Communication and Productivity Partnerships Lead at Google, will be speaking together on Wednesday, December 15, at 1:45 pm PT during the session “Are You Optimizing Your CX (and EX!) for Digital Natives?” Join them to receive real-world insights and advice on how contact centers can foster happier agents, happier customers, and happier IT administrators that will be able to deliver the first-class experiences today’s digital native customers and employees are demanding.

To learn more about Edify, stop by booth 200 and see how your contact center can start leveraging modern, tech-forward tools that today’s contact center employees deserve and that today’s customers deserve — all with a single solution.

Edify unites contact center (CCaaS), unified communications (UCaaS), and real-time communications (CPaaS/API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. This gives agents the ultimate flexibility to serve customers faster and more completely from within a single pane of glass. Edify Huddle CX delivers comprehensive cloud-native omnichannel business communications with machine learning and built-in UC for $7 per user/day. Edify Huddle EX delivers unified communications for $10 per user/month

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