Dialpad honored for exceptional innovation
Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company helping clients build communities in print, in-person and online, has named Dialpad as a 2021 Unified Communications Product of the Year Award winner.
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“We’re grateful that TMC recognized our technology as a leader in the unified communications space.”
“Dialpad was built entirely on the cloud, allowing us to architect the platform in a manner that delivers truly unified communications across voice and video. Because all conversations, regardless of medium, go through the same infrastructure, Dialpad supports true, seamless transitions from calling, conferencing and contact center interactions without needing to exit the app or pay for additional services,” said Brian Peterson, co-founder and chief technology officer, Dialpad. “We’re grateful that TMC recognized our technology as a leader in the unified communications space.”
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Dialpad is a cloud-based, unified communications platform that connects businesses through seamless voice, video, and messaging. The solution provides a comprehensive suite of advanced features to help streamline business communications and improve productivity, further elevated by the company’s proprietary artificial intelligence engine. Voice Intelligence (Vi™), helps improve the value of every call by capturing and analyzing each conversation, tracking sentiment, providing coaching and suggestions to questions — all in real-time. With Vi, Dialpad goes above and beyond enabling clear and reliable communication with insights into every interaction.
“It gives me great pleasure to honor Dialpad as a 2021 recipient of TMC’s Unified Communications Product of the Year Award for their innovative business communications solution,” said Rich Tehrani, chief executive officer, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by Dialpad in their groundbreaking work on its unified communications platform.”
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