Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI and ML announcements from Thycotic (Identity Management), Advice Local (Intelligent Assistants), Zoom (Unified Communications), Verizon (Customer Experience) and OMNIQ (E-commerce).
Thycotic Expands Identity Provider Integrations with SCIM Connector 2.0
Thycotic, provider of privileged access management (PAM) solutions to more than 10,000 organizations, including 25 of the Fortune 100, announced the general availability of System for Cross-domain Identity Management (SCIM) Connector 2.0, which allows expanded integrations between identity providers and Secret Server.
Advice Local Adds Conversational Voice App Technology To Product Suite
Advice Local is pleased to announce the launch of their voice app solution for businesses. Creating a voice app enables a business to provide a conversational experience on devices powered by Amazon’s Alexa and Google Assistant.
Zoom Launches Hardware as a Service
Zoom Video Communications, Inc. announced the launch of Zoom Hardware as a Service (HaaS). Zoom HaaS will make Zoom Rooms and Zoom Phone more accessible by minimizing friction around hardware procurement. Customers can choose from a variety of solutions from leading hardware manufacturers DTEN, Neat, Poly, and Yealink.
Verizon Powers Intuitive Customer Experiences with Google Cloud
Verizon customers in search of support may soon find a more natural and streamlined digital experience, thanks to a new collaboration with Google Cloud. What they won’t see behind this experience is the conversational artificial intelligence (AI) that can help customer care agents respond to customer queries, as well as assist consumers directly.
OMNIQ Corp. Launches Robust E-Commerce Platform
OMNIQ Corp., a provider of Supply Chain and Artificial Intelligence (AI)-based solutions, announced that its Quest Solution division has launched an online B2B e-commerce platformoffering supply chain hardware solutions from the most trusted brands.
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